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Chery Recall Ratusan OMODA 5 di Indonesia, Imbas Patah As Roda Uzone.id - Imbas penarikan kembaliChery OMODA 5 di Malaysia karena cacat produksi yang menyebabkan patah as roda belakang, Chery di Indonesia juga melakukan recall.
Padahal,Chery OMODA 5 yang dipasarkan di kedua negara ini beda produksi, karena baik Indonesia maupun Malaysia sudah merakitnya secara lokal di masing-masing negara.
Chery Sales Indonesia telah menerima hasil investigasi dari Chery Internasional yang dilakukan secara mendalam terhadap vendor komponen selongsong sumbu roda belakang (rear axle ) yang terdampak dari pembaharuan fasilitas manufaktur di waktu tertentu.
Berdasarkan hasil investigasi tersebut, demi alasan keselamatan kami berhasil mengidentifikasi 420 unit OMODA 5 1.5T (Z dan RZ) yang berpotensi terdampak di Indonesia.
Sebagai langkah antisipasi, Chery Sales Indonesia memutuskan untuk menghubungi konsumen yang berpotensi terdampak untuk melakukan pemeriksaan di Dealer Chery terdekat.
420 unit Chery OMODA 5 terdampak tersebut diidentifikasi berdasarkan nomor rangka kendaraan. Jika dari hasil pemeriksaan ditemukan adanya potensi dari permasalahan yang dimaksud, maka akan dilakukan pergantian suku cadang tanpa dikenakan biaya.
Chery Sales Indonesia selaku APM Chery di Indonesia selalu menempatkan keselamatan sebagai hal yang paling utama, dan kami juga berkomitmen untuk terus memberikan pelayanan terbaik yang transparan dan akuntabel.
"Kami pastikan ini hanya berlaku untuk 420 unit OMODA 5 1.5 T (Z dan RZ) dan masalah ini tidak berdampak pada produk Chery yang lain," tulis keterangan resmi Chery Indonesia.
Hal tersebut dilakukan sebagai bentuk tanggung jawab untuk memastikan keamanan dan keselamatan konsumen. Kepuasan dan kepercayaan konsumen juga menjadi prioritas dari Chery.
Untuk informasi lebih lanjut silahkan untuk menghubungi Chery call center di 08-001-797979