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Jawaban JavaMifi Terkait Keluhan Andhara Early Boros Kuota Internet JavaMifi (Foto: Twitter / @Sabrina13579_
Uzone.id - JavaMifi telah memberikan jawaban kepadaUzone.id terkait keluhan artis Andhara Early (40) mengenai modem JavaMifi. Seperti yang diceritakan Andhara, JavaMifi boros kuota internet.
Andhara membuat keluhat lewatthread atau cerita bersambung di Twitter pada Selasa (28/4/2020). Saat itu, ibu dua anak ini kecewa saat kuota internet 20GB menyusut sampai 9,8GB dalam waktu kurang lebih 4 jam.
Padahal, kata Andhara, cuma dipakai aplikasi Zoom dan buka situs web sekolah putranya ketika pelaksanaan Ujian Standar Berbasis Nasional (USBN) anaknya.
Uzone.id sempat meminta komentar dari Java Mifi untuk dimasukkan dalam artikel berjudulAndhara Early Kecewa Buka Zoom Pakai JavaMifi, Kenapa? , namun, sayangnya humas JavaMifi tidak memberikan respon.
JavaMifi baru memberikan jawaban pada Kamis (30/4). Dea selaku Humas JavaMifi mengatakan, "Terkait isu ini, tim JavaMifi sudah aware dan sedang dalam investigasi. Dan nantinya akan segera dijawab langsung oleh tim Markom-nya via DM ke yang bersangkutan."
Andhara Early membuat thread keluhan terhadap JavaMifi seperti berikut ini:
"Karena hari ini USBN dimulai, Ceritanya mau antisipasi siapin modem extra krn takut koneksi internet di rmh kurang stabil. Akhirnya pilihan jatuh sama modem #javawifi . Setelah menghubungi CS nya, akhirnya gw SEWA paket 20GB untuk aktif 7hr. Bukan ENDORSE"
Caption
Dipakai hanya untuk membuka aplikasi zoom & website sekolahan nya saja tiba2 jam 14.00 kuota sdh tinggal 9,8GB. Wajar ga sih? #javamifi utk pemakaian aplikasi se sedikit ini, bkn donlot loh.."
"Dibilang koneksi ngebut, ini biasa aja masih aman & stabil provider di hp. Jujur gw merasa sangat dirugikan sih. Kl gw donlot video, main game, nonton serial marathon kuota terjun bebas gpp. Ini buay ngerjain soal ujian doang. Yg ada waktu nya jg per soal #javamifi"
"Trus CS #javamifi pas dihubungi lg ga ada respon dong. Kezyeelll"
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