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Jok Mobilio Lawas Diprotes Konsumen New Honda Mobilio hadir dengan beberapa ubahan baik eksterior maupun interior. Salah satunya ada di interior dengan ubahan head rest terpisah dari sebelumnya model semi bucket seat yang menyatu.
Direktur Pemasaran dan Purna Jual PT Honda Prospect Motor (HPM), Jonfis Fandy, mengungkapkan, penggantian ini dilakukan untuk meningkatkan kenyamanan bagian interior. Ini didapat dari hasil survei kepada konsumen.
“Dari sisi kabin dilihat di bagian dalamnya tidak hanya berubah bentuk saja tapi sekarang kenyamanan didapat dari head rest terpisah. Dari hasil survei ada keinginan dari konsumen seperti itu,” ucap Jonfis di Denpasar, Bali, Kamis (2/2/2017).
Menurut Jonfis, sebenarnya dari sisi keamanan model semi bucket seat lebih aman. Ini juga kenapa di dunia balap model jok seperti ini yang digunakan karena ketika terjadi tabrakan tetap utuh melindungi bagian kepala dan tidak ada resiko terlepas.
Berita Terkait:
Namun penggunaan jok semi bucket seat ini membuat pengguna Mobilio, yang kebanyakan keluarga, tidak dapat memberi tambahan aksesori seperti TV di baris kedua atau untuk menggantungkan peralatan lainnya di dalam mobil.
“Jadi mereka protes model jok seperti semi bucket seat yang headrestnya menyatu membuat kesulitan kalau hendak memasang aksesori seperti TV dan lainnya. Maka kita ganti model joknya ditambah ketebalan untuk semakin nyaman,” ucap Jonfis.
Ubahan ini menandakan Honda mendengarkan suara konsumen untuk meningkatkan nilai produknya. Saat ini seluruh jok pada New Mobilio sudah menggunakan head rest terpisah dengan tiga tingkat ketinggian.
Penulis: Setyo Adi Nugroho Editor: Azwar Ferdian Copyright Kompas.com