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Layanan Satelit Telkom Pulih, Seluruh ATM Kembali Normal PT Telkom Indonesia Tbk memastikan layanan konektivitas pelanggan satelit Telkom 1 telah pulih 100 persen sejak pukul 24.00 WIB, Ahad (10/9). Dengan begitu, konektivitas sebanyak 15.019sites layanan pelanggan telah kembali pulih. Dari jumlahsites itu, 11.574 di antaranya merupakan layanan Anjungan Tunai Mandiri (ATM) perbankan nasional. Sedangkan 3.445sites merupakan nonATM. Direktur Utama Telkom Alex J Sinaga menyebutkan, perseroan menggunakan tiga solusiservice recovery .
"Selain melakukanrepointing antenna ground segment , Telkom juga memanfaatkan dua teknologi alternatif sebagai solusi temporer untuk mempercepatrecovery sejumlahsites," ujarnya kepada wartawan, di Gedung Kementerian Komunikasi dan Informatika, Jakarta, Selasa (12/9). Dia menyebutkan, sebanyak 81 persen dilakukanrepointing antenna parabola ground segment. Lalu 14 persensites menggunakan sistem Machine to Machine (M2M), kemudian sisanya lima persen memanfaatkan teknologi fiber optik.
Alex mengungkapkan, Telkom masih mengawal ketat terhadap stabilitas jaringan. "Telkom masih melanjutkan fungsiCrisis Center Service Recovery untuk memantau kestabilan kualitas layanan pelanggan pascapemulihan konektivitas ini," ujarnya.
Ke depan, kata dia, Telkom akan berkoordinasi dengan para pelanggan untuk mengembalikan solusi temporer ke solusi permanen secara bertahap. Selain itu, perusahaan secara intensif juga bakal bekerjasama dengan Kemkominfo untuk mengamankanslot orbit 108 BT ke International Telecommunication Union (ITU).
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