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Layar Redmi Note 10 Dibilang Tak Responsif, Ini Kata Xiaomi Redmi Note 10. (Foto: Uzone.id/Meyka Septira)
Uzone.id - Awal April 2021, beberapa pengguna Redmi Note 10 Series di India melaporkan masalah pada layar ponsel yang terkadangfreezing .
Seperti dikutip Uzone.id dariGizmo China , keluhan utama pengguna Redmi Note 10 adalah mengenai layar perangkat yang tidak responsif di beberapa kesempatan.
Beberapa pengguna juga memperhatikan layar yang berkedip-kedip di perangkat mereka, sementara pengguna lain mengamati bahwa kedipan menjadi lebih terlihat dalam mode gelap.
Baca juga:Bongkar Redmi Note 10 series, Lihat Isi Komponennya
Xiaomi India telah mengeluarkan pernyataan resmi terkait hal tersebut. Perusahaan mengakui keluhan tersebut dan menyakinkan pelanggan untuk tidak perlu panik, karena masalah tersebut dilaporkan oleh sebagian kecil pengguna Redmi Note 10 Series.
Perusahaan menekankan bahwa produknya melalui proses yang ketat untuk memenuhi standar kualitas tertinggi. Meski sangat sedikit yang melaporkan masalah layar, Xiaomi India tetap melakukan penyelidikan mengenai hal tersebut.
Di sisi lain,Uzone.id juga sempat meminta pendapat Xiaomi Indonesia mengenai masalah tersebut dalam acaraMembedah Isi Redmi Note 10 Series Bersama Xiaomi Indonesia .
Baca juga: Review Poco X3 Pro: Si Buas yang Membingungkan
Dalam kesempatan tersebut, Andi Renreng, Product PR Manager Xiaomi Indonesia menyatakan, “Kita menyarankan di Xiaomi Indonesia ada aplikasi namanyaservice and feedback . jadi itu akan memungkinkan untuk user mendapatfeedback langsung dari tim kita secara foto atau video, nah itu akan lebih jelas.”
“Kita selalu menyarankan, karena banyak orang yang mencoba untuk mempertanyakan, di situ salah satu cara yang kita gunakan dengan adanya aplikasiservice and feedback . Di situ tim bisa lihat titik permasalahannya di mana,” imbuhnya dalam acara yang diadakan secara virtual itu, Kamis (30/4).
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