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Rumah Sakit di Purwokerto Punya Robocall Telkomsel
Uzone.id - Rumah sakit yang menjadi fasilitas penting selama pandemi ini terpaksa harus ikut bertransformasi ke arah digital. Rumah Sakit menjadi salah satu instansi yang terkena dampak significant dengan adanya pandemic covid-19. Meningkatnya permintaan layanan dan jumlah pasien memaksa Rumah Sakit harus bertransformasi, baik dari sisi management hingga pelayanannya.
Adanya Peraturan Menteri Kesehatan Republik Indonesia nomor 20 tahun 2019 tentang penyelenggaraan pelayanan telemedicine antar fasilitas layanan kesehatan juga menjadi salah satu faktor percepatan transformasi digitalisasi Rumah Sakit di Indonesia.
Telkomsel sebagai perusahaan Digital Telekomunikasi milik bangsa hadir untuk memberikan solusi. Telkomsel menghadirkan ROBOCALL, layanan yang memungkinkan Rumah Sakit untuk melakukan panggilan kepada pelanggan secara bersamaan secara digital atau tanpa memerlukan agent, panggilan tersebut bisa digunakan untuk mengingatkan jadwal check up pasien, jadwal dokter dan lainnya.
"Adanya gap antara kebutuhan layanan digital yang dikehendaki oleh konsumen dengan layanan Rumah Sakit saat ini, membuat semua Rumah Sakit berlomba-lomba melakukan transformasi digital. Untuk itu Telkomsel datang memberikan berbagai macam solusi dan menjadi your partner digital transformer. Harapannya agar Perusahaan atau Rumah Sakit bisa berfokus pada peningkatkan kualitas layanan utama mereka," kata Senior Vice President Enterprise Account Management Telkomsel, Dharma Simorangkir, dalam keterangan resminya.
Dalam kesempatan yang sama DR. Widayanto M.Kes selaku Direktur Utama RS Ananda Purwokerto memberikan apresiasi kepada Telkomsel. Menurutnya, kebutuhan untuk berkomunikasi dengan pasien dimasa pandemi ini meningkat jauh di luar ekspektasi.
"Terimakasih kepada Telkomsel yang sudah membantu kami dengan layanan Robocall, sehingga kami bisa menghubungi 300 orang pelanggan kami secara bersamaan. Semoga ke depan Telkomsel dan RS Ananda Purwokerto bisa terus bekerjasama," kata WIdyanto.
Selain menyediakan layanan Robocall, Telkomsel juga menghadirkan layanan Orbit yaitu solusi wi-fi kapan saja dan dimana saja, layanan video conference Cloud-X dan juga paket internet dengan harga spesial untuk Rumah Sakit dan instansi bisnis lainnya.