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Tiket.com mulai nikmati transaksi dari aplikasi
Layanan online travel agent (OTA) Tiket.com mulai merasakan naiknya transaksi melalui aplikasi yang dikembangkan.
“Total unduhan harian aplikasi Tiket.com mencapai lebih dari 13 ribu unduhan per hari. Kami melihatnya ini tahunnya aplikasi," prediksi Co-Founder & Chief Communication Officer Tiket.com Gaery Undarsa, kemarin.
Saat ini pengguna Tiket.com 60% berasal dari aplikasi mobile. Aplikasi juga berkontribusi besar dalam transaksi di Tiket.com.
"Tahun ini konversi transaksi di apps lebih tinggi. Orang lebih banyak bertransaksi di aplikasi, sementara di browser hanya untuk mengecek harga," ujarnya.
Diungkapkannya, jumlah total pengguna Tiket.com pada lebaran tahun ini mengalami peningkatan mencapai 80%. Sebanyak 90% tiket kereta api telah habis terjual di mana puncak penjualan tiket kereta api H-3 sebelum lebaran dengan rute populer Gambir-Bandung, dan tujuan Semarang dan Yogyakarta.
Untuk tiket pesawat, Surabaya, Denpasar, Semarang dan Medan menjadi rute penerbangan favorit.
“Kita perkirkakan penjualan tiket mudik akan melonjak 50% di minggu kedua Ramadan. Orang menunggu THR," ujar Gaery.
Sementara terkait keamanan transaksi dijelaskannya Tiket.com menerapkan perlindungan berlapis pasca peretasan beberapa waktu lalu. “Kami sekarang terapkan beberapa lapis firewall," jelasnya.
Tiket.com juga melakukan penetration test atau dikenal dengan pen test yaitu simulasi penyerangan sistem komputer untuk mengetahui kelemahan dan potensi akses masuk ke data dan sistem komputer.
"Kami bayar perusahaan atau orang untuk melakukan tes untuk mencari celah. Kalau ada langsung kami perbaiki. Dan ini, dilakukan setiap bulan," tegasnya.(wn)