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Kamera Xiaomi 14 Berembun, Ini Penyebab dan Cara Mengatasinya Uzone.id - Isu kamera berembun lagi-lagi menimpa smartphone keluaran Xiaomi. Setelah beberapa perangkatXiaomi 13T terdampak, kini isu lensa kamera yang berembun terjadi pada Xiaomi 14 yang baru dirilis. Kok bisa?
Masalah ini lumayan banyak dibagikan oleh para penggunanya di media sosial Facebook. Sejumlah pengguna menunjukkan kamera belakang ponselnya, terutama pada bagian lensa utama yang sudah tertutup embun.
Isu ini juga dialami tim Uzone.id sendiri, karena kebetulan kami sudah menggunakanXiaomi 14 kurang lebih dua minggu, bahkan sebelum peluncuran resminya di Indonesia.
Penyebabnya kurang lebih sama. Kamera berembun pada Xiaomi 14 disebabkan adanya perbedaan suhu antara bagian luar dan dalam smartphone , terutama pada bagian kameranya.
Kami pun segera menghubungi Xiaomi Indonesia untuk menanyakan masalah ini, termasuk solusi bila kamera Xiaomi 14 berembun lagi. Kepada tim Uzone.id pada Selasa (2/4), perwakilan Xiaomi Indonesia mengatakan bahwa penyebab kamera berembun bukanlah masalah hardware atau kualitas produk.
“Kami dapat memastikan bahwa kondensasi tersebut merupakan fenomena alam yang diakibatkan adanya perbedaan suhu yang ada di dalam ruang modul kamera dan lingkungan sekitar, bukan merupakan masalah kualitas produk yang dapat memengaruhi fungsi kamera ataupun perlindungan IP68 dalam perangkat,” jelas perwakilan Xiaomi Indonesia
Xiaomi Indonesia pun menyampaikan permohonan maaf kepada pengguna atas masalah yang timbul pada kamera Xiaomi 14. Perusahaan akan terus memantau laporan pengguna terkait peristiwa ini, dan berupaya memberikan panduan untuk mengatasi masalah kamera berembun pada kamera Xiaomi 14.
Cara menghilangkan embun di kamera Xiaomi 14
Bagi pengguna yang mengalami masalah serupa, direkomendasikan untuk menyimpan perangkat di tempat yang kering dengan sirkulasi udara yang baik. Berikut ini solusi cepat untuk mengatasi isu tersebut, menurut representatif Xiaomi Indonesia kepada tim Uzone.id :
Lepaskan/keluarkan baki kartu sim (sim tray) Nyalakan mode perekaman video 4K selama 10 menit dan perhatikan apabila kondensasi udara sudah hilang Jika kondensasi sudah berhasil hilang, matikan perekaman dan pasang kembali sim tray pada perangkat anda Jika kondensasi masih berlanjut setelah 2-3 kali percobaan, pengguna dapat meminta bantuan profesional dari layanan customer service/service center terdekat.